Privacy Policy
This Privacy Policy explains how OLABRITE collects, uses, stores, and protects your personal information when you visit or purchase from www.olabrite.com.
The terms “we,” “us,” and “our” refer to OLABRITE, a brand of Koozo Commerce Pvt. Ltd. The terms “you” and “your” refer to the customer, visitor, or user of this website.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect your name, email address, mobile number, shipping address, billing address, order details, payment status, product preferences, customer support communication, replacement or warranty details, device and browser information, website usage data, cookies, and tracking data.
How We Use Your Information
We use your information to process your order, deliver your product, share order updates, provide customer support, verify replacement or warranty claims, improve products and services, send permitted offers and updates, prevent fraud or misuse, improve website performance, and comply with legal requirements.
Payment Information
Payments are processed through third-party payment gateways.
Payment processing and sensitive payment information are handled by the relevant payment providers according to their security practices.
We may receive transaction references and payment status information required to manage orders.
Sharing of Information
We may share required information with courier partners, payment gateways, technology service providers, customer support tools, marketing platforms, legal or government authorities where required, internal teams, and authorized service providers.
We do not sell your personal information.
Cookies
Our website may use cookies to improve the browsing experience, remember preferences, analyze website traffic, and support marketing activities.
You may disable cookies through your browser settings, but some website features may not work properly.
Marketing Communication
You may receive updates through SMS, email, WhatsApp, or other communication channels, subject to applicable law and your communication preferences.
You may opt out of promotional communication where available.
Order-related and service-related communication may still be sent.
Data Security
We use reasonable security measures to protect your personal information. However, no online platform can guarantee 100% security.
Data Retention
We may retain your information for as long as required for order processing, customer support, warranty records, legal compliance, fraud prevention, and business records.
Your Rights
Subject to applicable law, you may contact us to request access to your personal information, correction of inaccurate information, deletion of eligible information, withdrawal of marketing consent, or information about how your data is being used.
You may also raise privacy-related concerns.
Some information may need to be retained for legal, financial, warranty, fraud-prevention, or operational requirements.
Children's Privacy
Our website is intended for purchases made by adults.
A person under 18 years of age should use this website or place an order only with the involvement and permission of a parent or legal guardian.
Third-Party Links
Our website may contain links to third-party websites, payment providers, social media platforms, or other online services.
OLABRITE does not control the privacy practices, security, content, or policies of these third-party platforms.
We recommend reviewing their privacy policies before sharing personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or website operations.
The updated version and effective date will be published on this page.
Contact for Privacy Questions
For privacy-related questions, contact:
Email: support@olabrite.com
Company: Koozo Commerce Pvt. Ltd.