Terms of Service

Overview

Welcome to OLABRITE.

This website is operated by OLABRITE, a brand of Koozo Commerce Pvt. Ltd.

Throughout the website, the terms “we,” “us,” and “our” refer to OLABRITE.

By accessing our website or placing an order, you agree to these Terms of Service and the applicable policies published on our website.

Website Usage

You agree to use this website only for lawful purposes and provide accurate information when placing an order.

You must not misuse the website, submit fraudulent orders, interfere with website operations, or engage in activities that may harm OLABRITE or other users.

Product Information

OLABRITE offers portable lighting and lifestyle products, including the SNAPGLOW MagSafe Magnetic Selfie Light.

We aim to provide accurate product descriptions, specifications, images, and usage information.

Product appearance, lighting output, and performance may vary depending on usage conditions, device compatibility, and environmental factors.

Electronic Products

OLABRITE electronic products must be used according to the supplied instructions and safety guidelines.

Customers must use suitable charging accessories and avoid exposing electronic products to water, excessive heat, physical damage, or unsuitable conditions.

Product Compatibility

SNAPGLOW is designed for compatible magnetic smartphone attachment.

Direct magnetic attachment depends on the smartphone or phone case. Other devices may require a suitable magnetic ring or accessory.

Customers should check product compatibility before purchasing.

Pricing & Payments

Product prices, discounts, offers, and applicable charges are displayed on our website.

OLABRITE may correct pricing or product information errors and contact affected customers regarding necessary order changes or cancellations.

Payments are processed through supported third-party payment providers.

Orders & Cancellations

Orders are subject to confirmation, payment verification, product availability, and operational checks.

Cancellation requests should be made before dispatch.

Once an order has been shipped, cancellation may not be possible through the standard process.

Any applicable refund or other remedy will be handled according to our policies and consumer protection laws.

Shipping & Delivery

Orders are usually processed within 24 to 72 working hours after confirmation.

Estimated delivery is generally 3 to 7 working days after dispatch.

Delivery timelines may vary depending on courier serviceability, customer location, public holidays, operational conditions, and other circumstances.

Please refer to our Shipping Policy for complete details.

Returns, Replacement & Warranty

OLABRITE follows a replacement-based policy for eligible product issues.

Customers should report delivery-related issues within 24 hours and provide relevant supporting evidence.

Electronic functional claims may require a working video and troubleshooting.

SNAPGLOW carries a six-month manufacturing-defect warranty, subject to eligibility and verification.

Please refer to our Returns, Replacement & Warranty Policy for complete details.

Nothing in these terms excludes statutory consumer rights.

Product Usage

Customers must read and follow all product instructions, safety precautions, charging guidelines, and usage directions.

Products should only be used for their intended purpose.

Improper charging, unauthorized modifications, physical damage, or use against instructions may cause damage or malfunction.

Intellectual Property

All website content, including brand names, logos, product descriptions, images, graphics, designs, and marketing materials, belongs to OLABRITE or is used with appropriate authorization.

You may not copy, reproduce, distribute, or commercially use our website content without permission, except where permitted by law.

User Content

If you submit reviews, feedback, photographs, or other content, you are responsible for ensuring that the material is lawful and does not violate the rights of others.

OLABRITE may moderate or remove content that is misleading, unlawful, abusive, or inappropriate.

Privacy

Your personal information is handled according to our Privacy Policy.

Please review the Privacy Policy to understand how your information is collected, used, stored, and protected.

Limitation of Liability

To the extent permitted by applicable law, OLABRITE is not responsible for losses caused by improper product usage, unauthorized modifications, unsuitable charging accessories, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability or consumer remedies that cannot legally be excluded or limited.

Governing Law

These Terms of Service are governed by the laws of India.

Any disputes will be handled by the courts or competent authorities having jurisdiction under applicable law, including relevant consumer protection provisions.

Contact Information

For questions regarding these Terms of Service, contact:

Email: support@olabrite.com

Website: www.olabrite.com

Company: Koozo Commerce Pvt. Ltd.